Hey there! It seems like you’re having a bit of trouble uploading a file to Notta AI. No worries, let’s walk through some steps to troubleshoot the issue together:

1. Check file compatibility: First things first, let’s make sure your file is in a format that Notta AI supports. They’re pretty flexible, but they work best with WAV, MP3, M4A, CAF, AIFF for audio, and AVI, RMVB, FLV, MP4, MOV, or WMV for videos. Also, keep in mind that if you’re on a free plan, there are size limits – 1GB for audio and 10GB for video.
2. Check your internet connection: A stable internet connection is key for uploading large files. Make sure your connection is solid. If you’re having issues, try switching networks.
3. Restart your browser and device: Sometimes, a quick restart can do wonders. Close your browser, give your computer or device a restart, and then try uploading again.
4. Clear your browser’s cache and cookies: Old cache and cookies can sometimes gum up the works. Clear them out, refresh the page, and see if that helps.
5. Try a different browser: If the problem persists, maybe it’s just your browser acting up. Give another one a shot – Chrome, Firefox, or Edge could be worth a try.
6. Reach out to Notta support: If you’re still hitting roadblocks after trying all of the above, it might be time to get in touch with Notta’s support team. They’re pros at this stuff and can give you a hand. You can find their support page here: Notta Support.

Hope this helps you get your file uploaded smoothly!

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